I was sitting with the CEO and senior team of a well-respected organization. One at a time, they told me they spend their long days either in back-to-back meetings, responding to email, or putting out fires. They also readily acknowledged this way of working wasn't serving them well — personally or professionally.

I hadn't been offline for more than a few hours in two and a half years — and only then because I was on safari in Botswana and had no choice.Typically, the first thing I would do when I got up in the morning was to get on my laptop to check a series of sites, including Twitter, Facebook, Google Analytics, and HBR.org, to see what comments my blogs had accumulated overnight.